Apt555 believes your personal data belongs to you. In this privacy policy, we are fully transparent about what information is collected, why it is collected, how it is kept secure, and what rights you have. It won't take long to read – but it's worth knowing.
Last updated: 1 January 2026Your information is never sold to any advertiser or third party.
Only the information necessary to provide the service is collected — nothing more.
When you close your account, your information is deleted within the designated timeframe.
Apt555's privacy policy is governed in accordance with international data protection regulations.
Apt555 ("we", "us", "platform") hereby makes clear through this Privacy Policy that we place the utmost importance on the privacy of our members ("you", "user"). By using the apt555.com website or its mobile interface, you are deemed to have read and accepted this Privacy Policy.
This policy will inform you: what information apt555 collects, how it is collected, why it is used, with whom it is shared (or not shared), and what rights you have over your own information. We want you to use our platform with a full understanding of these matters.
Transparency is at the heart of your trust in apt555. That is why this privacy policy is written in plain, straightforward language rather than complex legal jargon.
Apt555 uses your information solely to provide services. It is never sold, never given to advertisers, and never shared with third parties without your consent.
Apt555 collects information in two ways – what you provide directly, and what is automatically gathered as you use the platform.
What You Provide (Direct Information):
Automatically Collected Information:
Apt555 collects information in the following ways:
Information you provide yourself when creating an account.
Documents submitted to verify identity.
Data automatically recorded during deposits and withdrawals.
Collected via cookies and log files during your use of the platform.
Information submitted via live chat or email to our support team.
Transaction confirmations received from payment services such as bKash and Nagad.
Important: apt555 will never ask for your password or full payment details over the phone or by email. If you ever receive such a request, it may be a fraudulent attempt – please contact our support team immediately.
Apt555 uses the data it collects solely for specific, defined purposes. The table below clearly shows what data is used and why:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account Creation & KYC Verification | Contractual Obligations |
| Contact Information | Important Notifications & Support | Legitimate Interest |
| Financial Information | Payment Processing and AML Policy | Legal Obligations |
| Usage Data | Platform Improvement and Personalization | Consent |
| Device/IP Information | Security & Fraud Prevention | Legitimate Interest |
| Gaming History | Responsible Gaming Monitoring | Legal Obligations |
Apt555 never sells your personal information to third parties for commercial advertising. Any promotional emails sent will relate solely to apt555's own offers, and you can opt out at any time.
Apt555 does not retain your data longer than necessary. How long information is kept depends on its type and the purpose for which it was collected:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Account active period + 5 years | Legal Compliance |
| Transaction Records | 7 years | Financial Regulations |
| KYC Documents | 5 years after the end of the relationship | AML Policy |
| Gaming History | 2 Years | Responsible Gaming |
| Support Conversations | 2 Years | Service Improvement |
| Cookie Data | End of session / up to 1 year | Technical |
Once the retention period has passed, data is securely deleted or anonymized. If you request deletion of your data, we will comply as quickly as possible within the bounds of our legal obligations.
Apt555 has implemented multiple technical and organizational measures to keep your data secure:
All data transfers use 256-bit TLS encryption – the same level of protection used in banking.
All stored data is held in encrypted databases. Passwords are never stored in plain text.
Only authorized staff may access information within necessary limits. All access is logged.
Security measures are reviewed regularly and audited by third parties.
In the event of a data breach that affects your information, you will be notified within the legally required timeframe.
Apt555 uses cookies to ensure the website functions properly and to enhance your experience. A cookie is a small file stored in your browser. The different types of cookies are described below:
You can manage your cookie preferences at any time through your browser settings. However, disabling essential cookies may affect certain features of the platform.
As an apt555 member, you have full control over your personal data. You are entitled to the following rights:
You have the right to see what information apt555 holds about you.
You may request corrections to inaccurate or outdated information.
You may request the deletion of your data, subject to any legal obligations.
You may request that the processing of certain data be restricted.
You may request a copy of your data to download.
You may object to marketing communications or specific types of data processing.
To exercise these rights [email protected]Email us or reach out via live chat. We will respond within 30 days of receiving your request.
Apt555 strictly does not collect information from or provide services to anyone under the age of 18. Our system attempts to enforce this at the point of registration through age verification measures.
If we are notified or become aware that a minor has registered, that account will be closed immediately and all associated data will be permanently deleted.
For Parents: If you find out that your child has registered on apt555, immediately [email protected]. We will take prompt action.
Apt555's servers are located in secure data centres. On occasion, data may be transferred internationally for technical or operational reasons. In such cases, we ensure:
This privacy policy may need to be updated from time to time – due to the launch of new services, changes in law, or technological developments. When changes are made:
You are advised to visit this page regularly.
Contact us for any privacy-related questions, requests, or complaints:
Fastest Way to Get a Response
Response time: Usually within 24 hours. For complex matters, up to 30 days.
Apt555's privacy policy is more than words on paper – it is reflected in our everyday operations.
By analysing your preferences and usage patterns, apt555 creates a better, more tailored experience for you. This information is used solely for your benefit.
You can choose what types of communications you wish to receive. Promotional emails or SMS can be unsubscribed at any time.
Your account information and transaction history are kept in secure backups, ensuring your data remains safe in the event of any technical issues.
You can view which devices or IP addresses have been used to log in to your account – giving you full visibility for security purposes.
After KYC verification, your identity documents are stored in an encrypted vault. No staff member can directly access the original documents.
Apt555 follows a "Data Minimization" policy – only the information strictly necessary to provide the service is collected, nothing more.
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